Privacy Policy

If you have any questions about how we use your data, please contact us

Emails

If you are on our mailing list and do not want to receive email from us in the future, please let us know by using the contact page. You will be removed swiftly, you will not receive any more emails and your email address will not be passed to other organisations.

Web Site Visits

When you visit our Web site, our Web server automatically recognizes your domain name, and not your email address or identity. We collect only the domain name, but not the email address of visitors to our Web site, the email addresses of those who communicate with us via email, the email addresses of those who make postings to the peer support group, aggregate information on what pages you access or visit, and information volunteered by you. The information we collect is used to improve the content of our Web site, to notify you about updates to our Web site, and is NOT shared with other organizations for commercial purposes.

Security

We always use industry-standard encryption technologies when transferring and receiving sensitive consumer data exchanged with our site. When we transfer and receive certain types of highly sensitive information such as financial information, we redirect visitors to a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our Web site.

Cookies

We use cookies to record session information, such as items that consumers add to their shopping cart and associate program tracking.

Telephone Calls

If you supply us with your telephone number you will only receive telephone contact from us with information regarding orders you have placed and only if there is a problem contacting you via email or if you explicitly ask us to call you.

Third-party Advertising

We do not partner with or have special relationships with any ad server companies.

Future Changes

From time to time, we may use your information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only data collected from the time of the policy change forward . You may prevent this information from being used for purposes other than those for which it was originally collected by contacting us.

Access to Your Data

Upon request we will provide you with access to all information [including proprietary information] that we maintain about you, unique identifier information (e.g., customer number or password), transaction information (e.g., dates of purchases, amounts and types of purchases), communications that the consumer/visitor has directed to our site (e.g., emails, customer inquiries), contact information (e.g., name, address, phone number). You can access this information by contacting us.

Ammendments to Data

On request we offer you the ability to have inaccuracies corrected in contact information, financial information, communications that the consumer/visitor has directed to the site. You can have this information corrected by contacting us.

Complaints

If you feel that we are not following our stated information policy, please contact us immediately.